Why Choose NSCG for Your Telecommunications and Cloud services needs?
Day in and day out NSCG is focused on helping our customer’s research, analyze, evaluate, and secure business communications and Cloud service solutions from various telecommunications and Cloud service providers. This is our core business focus and expertise.
We are carrier agnostic consultants with one objective in mind: Serve The Customer. Our actions revolve around this objective so we are continually striving to ensure we help you select the right solutions and providers from the start of our business relationship. It truly is in our best interest to make sure we start off on the right foot with our business relationship because we are going to be serving you on a day to day basis after the solution is secured and provisioned!
CONSULTING vs. SELLING
The direct sales force of each Service Provider is trying to sell you their solution so they can meet their monthly quotas and keep their jobs! NSCG consultants represent over 60 carriers so our focus is not to sell you on one particular solution, but rather to help you find the right solution! When you work with NSCG you receive our free consulting services and have unbiased industry knowledge and expertise at your fingertips. You will then have the ability to make the best informed decisions regarding your project initiatives so your company can meet & exceed its business objectives.
TIME SAVINGS
Most of our clients have multiple projects going on at any given time. Calling various vendors in the bid/RFQ process can be a nuisance requiring valuable time and depleting internal resources that can be devoted to other important tasks. Focus your energy on other projects and let us do what we do best. We will help you call each vendor, retrieve appropriate pricing information, and bring the information back to you in an informative package for analysis and discussion.
SERVICE & SUPPORT
Once your solution is provisioned rest assured that NSCG is not leaving the scene. Unlike Direct Service Provider representatives who are paid and keep their jobs by finding and selling NEW customers (not servicing current accounts once sold), our revenue is tied to our existing customers which ensures we continue to provide the level of service and support that customers deserve!
NSCG employs a consultative approach for all customer engagements. So this means that we will provide the peace of mind knowing that you are in good hands from an ‘unbiased’ consultative perspective. We also provide peace of mind and consistency after your solution(s) are secured and provisioned because you will always have NSCG by your side providing account management services.
So regardless of what goes on within the telecommunications industry (consolidations, bankruptcies) or within your Service Providers company (Reps are terminated, they quit, move to different positions, etc) we are always here for you and remain one constant in an ever-changing environment. If you have issues such as billing disputes, credit requests, technical support escalations, addition/cancellation of services, or upgrades/downgrades, we are here to help, Day in and Day out.
BILL REVIEW
We offer bill review and contract negotiation services. Due to our relationships with each carrier we have the ability to negotiate service contracts, even if in the midst of contract terms. If you are interested in acquiring up to date market pricing for your services, let us review your monthly invoices and telecommunication services bills and engage your provider on your behalf for research and investigation.